Privacy Policy

Food and Me, Inc. (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (“App”) and related services (collectively, the “Service”).

Please read this Privacy Policy carefully. By using the Service, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

We reserve the right to make changes to this Privacy Policy at any time. We will notify you of any changes by updating the “Last Updated” date of this Privacy Policy and, for material changes, by sending you an email or in-app notification.

We collect information in several ways:

Information You Provide to Us:

• Account Information: When you register, we collect your name, email address, password, and optionally your profile photo.
• Profile Information: Dietary preferences, allergies, health goals, and other information you choose to provide.
• User Content: Photos of food and ingredients you scan, recipes you save or create, comments, posts, and other content you submit.
• Communications: Messages you send to us, feedback, and support requests.
• Payment Information: If you make purchases, our payment processors collect billing information. We do not store complete credit card numbers.

Information Collected Automatically:

• Device Information: Device type, operating system, unique device identifiers, browser type, and mobile network information.
• Usage Data: Features used, pages viewed, actions taken, time and duration of activities, and interaction patterns.
• Location Information: With your consent, we may collect precise or approximate location data to provide location-based features.
• Camera and Photos: We access your camera and photo library only when you initiate a scan or upload, with your explicit permission.
• Log Data: IP address, access times, referring URLs, and other standard log information.

Information from Third Parties:

• Social Login: If you sign in using Apple, Google, or other social accounts, we receive basic profile information as permitted by those services.
• Analytics Providers: We receive aggregated analytics data from third-party services.

Service Delivery:

• To provide, maintain, and improve the Service
• To process and analyze food and ingredient scans
• To generate personalized recipe recommendations
• To enable social features and community interactions
• To process transactions and send related information

Personalization:

• To customize content based on your dietary preferences
• To remember your settings and preferences
• To provide relevant health and nutrition insights

Communication:

• To send service-related notices and updates
• To respond to your comments, questions, and support requests
• To send promotional communications (with your consent)

Safety and Security:

• To detect, prevent, and address fraud and security issues
• To enforce our Terms of Service
• To protect the rights, property, and safety of users

With Your Consent:

• When you explicitly agree to share information with third parties
• When you use social features to share content publicly

With Service Providers:

• Cloud hosting and storage providers
• Analytics and crash reporting services
• Customer support tools
• Payment processors
• Email and push notification services

These providers are contractually obligated to protect your information and may only use it to provide services to us.

We Do Not:

• Sell your personal information to third parties
• Share your health or dietary information with advertisers
• Provide your contact information to third parties for their marketing purposes without your explicit consent

We retain your information for as long as your account is active or as needed to provide you services. We may retain certain information for longer periods as required by law or for legitimate business purposes, including:

• Transaction records: 7 years for tax and accounting purposes
• Security logs: Up to 2 years
• Aggregated analytics: Indefinitely in anonymized form

When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law or for legitimate business purposes. Backup copies may persist for up to 90 days before complete deletion.

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit using TLS/SSL
• Encryption of sensitive data at rest
• Regular security assessments and penetration testing
• Access controls and authentication requirements
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Depending on your location, you may have the following rights:

Access and Portability:

• Request a copy of the personal information we hold about you
• Receive your data in a structured, machine-readable format

Correction:

• Request correction of inaccurate or incomplete information

Deletion:

• Request deletion of your personal information
• Delete your account through the app settings

To exercise these rights, please contact us at privacy@foodandme.ai or use the in-app privacy settings. We will respond to your request within 30 days.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You may request information about the categories and specific pieces of personal information we have collected.
• Right to Delete: You may request deletion of your personal information, subject to certain exceptions.
• Right to Opt-Out: You have the right to opt-out of the “sale” of personal information. We do not sell personal information as defined by the CCPA.
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To submit a request, contact us at privacy@foodandme.ai with “CCPA Request” in the subject line.

The Service is not intended for children under 13 years of age (or 16 in certain jurisdictions). We do not knowingly collect personal information from children under these ages.

If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us at privacy@foodandme.ai. We will take steps to delete such information promptly.

Our Service processes health-related information including dietary preferences, allergies, and nutritional data. We treat this information with extra care:

• Health information is used solely to provide personalized features
• We do not share health information with advertisers
• We do not use health information for purposes unrelated to the Service
• You can delete your health information at any time

Important: This Service is not a medical device and should not be used for medical diagnosis or treatment. Always consult qualified healthcare professionals for medical advice.

If you have any questions about this Privacy Policy, please contact us:

• Email: privacy@foodandme.ai
• Data Protection Officer: dpo@foodandme.ai